Clear, plain-language terms for the Vizancia app, website, and learning resources.
These Terms of Service ("Terms") are an agreement between you and Vizancia Incorporated ("Vizancia", "we", "our", or "us") governing your use of the Vizancia mobile application ("the App"), the Vizancia website ("the Website"), and the AI Learning Hub and other educational materials published on it (together, the "Services"). By downloading, installing, accessing, or using the Services, you agree to these Terms. If you do not agree, please do not use the Services.
The short version: Vizancia is an educational product, not professional advice. The App is currently offered as a free download; if paid features are introduced, you will see price and purchase terms before buying. Core lessons are designed to work without an account, while connected features such as multiplayer and the limited-beta AI Sandbox have separate requirements. The Website includes optional, consent-controlled advertising measurement described in our Privacy Policy. The full details are below.
Core lessons and games may be used by learners of different ages, subject to the age rating, family controls, and terms shown by the store through which the App was obtained. If you are under the age of majority where you live, a parent or legal guardian must review these Terms with you and is responsible for supervising your use where required by law.
The connected AI Sandbox is a limited beta intended for adult-managed family, educator, and learner use. It is not authorized for independent use by a child under 13. A parent, legal guardian, or educator requesting access for a minor must review the Sandbox notice, supervise use, and complete any consent process required by Vizancia or applicable law. A warning, age selection, or parental gate is not a substitute for legally required parental consent.
Vizancia grants you a limited, non-exclusive, non-transferable, revocable license to download and use the App for your personal, non-commercial use on any device you own or control, subject to these Terms and, as applicable, the Apple Media Services Terms and Conditions (for downloads from the App Store) or the Google Play Terms of Service (for downloads from Google Play).
The Website and AI Learning Hub provide general educational information, activities, and links for families and educators. They are not a substitute for a teacher, school policy, or qualified professional advice. We aim to keep resources current and sourced, but we do not warrant that every page is complete, error-free, or suitable for every learner. You may print or share a resource for personal, non-commercial learning with its attribution intact.
You agree not to scrape, mirror, frame, overload, or use automated systems to copy or interfere with the Website, resources, privacy controls, or app-store links; to misrepresent Vizancia’s content as your own; or to use the Services for unlawful, harmful, abusive, or infringing activity.
You agree not to:
Additional examples and the process for reporting an unsafe response are described in the AI Sandbox Safety and Acceptable Use Policy.
Vizancia is currently free to download and includes the features shown in the App. We may introduce optional premium features or content in the future through in-app purchases or subscriptions ("Premium Features"). If we do, the relevant price, renewal, and cancellation information will be shown before purchase and the additional purchase terms below will apply.
We decide, in our sole discretion, which features and content are offered for free and which are part of Premium Features, and we may change, add, remove, move features between the free and premium tiers, or adjust the scope of either tier at any time. We do not guarantee that any particular feature or content will remain free, remain available, or continue to be offered. Access to Premium Features is personal to you and tied to the Apple Account or Google Account you purchased with, and is non-transferable except as permitted by Apple or Google (for example, Family Sharing where enabled).
The following terms apply to any purchase of Premium Features ("Purchases"):
All content, features, and functionality of the App — including text, graphics, logos, icons, images, audio, and software, and including both free and Premium Features — are the exclusive property of Vizancia or its licensors and are protected by Canadian and international copyright, trademark, and other intellectual property laws. The material in the App is provided for your personal, non-commercial learning and may not be copied, reproduced, redistributed, sold, or used to develop a competing product without our prior written permission.
The App may use Apple Game Center for 1v1 duels and leaderboards. Your use of Game Center is subject to Apple's terms and conditions, and we are not responsible for its availability or performance. To keep things fair, we may remove users from leaderboards or restrict multiplayer access for cheating, abuse, or unsportsmanlike conduct.
The App is an educational product. Its lessons, quizzes, games, and any AI-powered features (such as the AI Sandbox) are provided for general learning and informational purposes only. They are not professional, legal, medical, financial, or other expert advice, and you should not rely on them as such.
AI-generated responses may be inaccurate, incomplete, out of date, or unexpected, and they do not represent the views of Vizancia. You are responsible for how you use any output from the App, and you should independently verify important information. You agree not to use any AI features to generate or submit unlawful, harmful, abusive, or infringing content. To the fullest extent permitted by law, we are not responsible for any decision you make or action you take based on content provided through the App.
Your input. You retain any rights you have in text you submit. You give Vizancia and the service providers acting on our behalf a limited, non-exclusive licence to process that input only as reasonably necessary to return a response, apply safety controls, investigate a report, secure the service, and comply with law, as further described in the Privacy Policy. You must have the right to submit the input and must not submit another person's confidential or personal information without authorization.
AI output. Subject to applicable law and third-party rights, you may use an output for personal, non-commercial learning. Outputs may not be unique, and another user may receive similar material. Vizancia does not guarantee that an output is accurate, original, non-infringing, or suitable for a particular purpose.
Safety and reporting. Automated safeguards cannot identify every unsafe request or response. Stop using the feature and involve a trusted adult or qualified professional when a conversation becomes private, sexual, threatening, discriminatory, self-harm related, medically consequential, or otherwise unsafe. Where an in-app report control is available, use it to flag the response; you may also contact info@vizancia.ca. Do not include unnecessary personal information in a report.
You use the App at your own risk. You are responsible for your device, your internet connection, and maintaining your own backups of anything important to you. We are not responsible for any loss of locally stored progress or data resulting from deleting the App, changing or losing your device, software updates, or device failure.
To the fullest extent permitted by applicable law, the App and all content and features (free and premium) are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement. We do not warrant that the App will be uninterrupted, timely, secure, error-free, or free of harmful components, that any content is accurate or complete, or that defects will be corrected. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you; in that case, any mandatory warranties are limited to the minimum scope and duration permitted by law.
To the fullest extent permitted by applicable law, in no event will Vizancia or its founders, owners, employees, contractors, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, use, goodwill, or other intangible losses, arising out of or related to your use of (or inability to use) the App, any content within it, or these Terms, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not we have been advised of the possibility of such damages.
To the fullest extent permitted by applicable law, our total aggregate liability for all claims arising out of or related to the Services or these Terms will not exceed the greater of (a) the total amount you paid us through Apple or Google for the App in the twelve (12) months before the event giving rise to the claim, or (b) ten Canadian dollars (CAD $10).
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or your non-waivable statutory consumer rights.
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Vizancia and its founders, owners, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your misuse of the App, your violation of these Terms, your violation of any law, or your infringement of any third-party right.
We reserve the right to modify, suspend, or discontinue the App, Website, or any free or premium feature (in whole or in part), at any time and without liability to you, except as expressly stated in Section 6 for active subscriptions. We may also revise these Terms from time to time by updating this page and the "Last updated" date above. Where required by law, we will provide additional notice or obtain renewed agreement. Otherwise, your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
These Terms apply while you use the Services. We may suspend or terminate your access to the App, Website, resources, or any feature at any time if you breach these Terms or misuse the Services. You may stop using the Services at any time. Sections that by their nature should survive termination — including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law — will continue to apply.
These Terms are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict-of-law provisions, and subject to any mandatory consumer-protection laws that apply where you live. You agree that the courts located in Ontario, Canada will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the App, except where applicable law gives you the right to bring proceedings in your local courts. Any claim must be brought on an individual basis and not as part of a class or representative action, to the extent permitted by law.
These Terms, together with our Privacy Policy, AI Sandbox Safety and Acceptable Use Policy, and, as applicable, the Apple Media Services Terms and Conditions or the Google Play Terms of Service, are the entire agreement between you and Vizancia regarding the Services and supersede any prior agreements. If any provision is found unenforceable, the remaining provisions will stay in full effect, and the unenforceable provision will be limited or removed to the minimum extent necessary. Our failure to enforce any provision is not a waiver of it. You may not assign or transfer these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, agency, or employment relationship between you and Vizancia. Apple and Google are not parties to these Terms and are not responsible for the App, but Apple and its subsidiaries are third-party beneficiaries entitled to enforce them against you where you downloaded the App from the App Store.
For questions about these Terms, contact us at info@vizancia.ca.