How we handle information in the Vizancia mobile app and on this website.
🔒 Privacy Summary
Vizancia is an offline-first educational app that teaches Artificial Intelligence concepts through interactive lessons and mini-games. In plain language:
This summary is provided for convenience only and does not replace the full policy below.
This Privacy Policy ("Policy") explains how Vizancia Incorporated ("Vizancia," "we," "us," or "our"), a corporation established in Ontario, Canada, handles information in connection with the Vizancia mobile application (the "App"), the vizancia.com marketing website (the "Website"), the AI Learning Hub and other resources published on it, and related services.
Vizancia Incorporated is responsible for the App and Website and acts as the "data controller" (or equivalent) for the limited purposes described in this Policy. The App and Website have different data practices: the core App is designed to be offline-first and contains no advertising or analytics SDKs; optional connected features such as Game Center and the AI Sandbox have the limited data flows described in Section 5; and the Website offers optional, consent-based Google Ads measurement.
By downloading, installing, accessing, or using the App, Website, or resources, you acknowledge that you have read and understood this Policy. If you do not agree with it, please do not use the relevant service. Optional Website measurement is controlled separately through the Website's consent interface.
The core learning experience does not require personal information. We designed lessons, quizzes, progress, achievements, and most games so that no personal data is required to use them. Through those core features, we do not collect:
Optional AI Sandbox. If you use the Sandbox, the prompt you choose to submit, the AI-generated response, and limited technical request information must be processed online to provide the feature and apply safety controls. Vizancia does not use Sandbox content for advertising, does not use it to build an advertising profile, and does not provide a persistent conversation-history feature. Do not submit names, contact details, passwords, health information, or other sensitive personal information. The Sandbox is currently offered only as a limited, adult-managed beta. Before access is activated, participants receive a feature notice identifying the current provider category, material processing purposes, applicable retention information, and available controls.
We do not sell or "share" App information for cross-context behavioral advertising. The Website measurement described in Section 5 is separate from the App and is disabled unless a visitor accepts it.
Possible future data practices. We may, in the future, introduce features that involve collecting limited personal information — for example, optional user accounts, cloud sync of your progress, in-app advertising, analytics, or measurement tools. We have not implemented any such feature as of the effective date of this Policy. If and when we do, we will update this Policy (with a new version number and effective date), clearly describe what is collected and why, and — where required by applicable law — provide advance notice and obtain your consent before the new practice takes effect. We will not retroactively apply new collection practices to data that was previously stored only on your device, and any advertising directed to children will comply with applicable children's-privacy laws.
Vizancia stores your learning progress locally on your device using the device's standard on-device storage (Apple's SwiftData framework on iOS). This on-device data may include:
This information is stored by the App on your device and is not transmitted to Vizancia. We cannot read, retrieve, or restore it. If you have device backup enabled (such as iCloud backup on Apple devices or Google backup on Android devices), this data may be included in a device backup managed by Apple or Google under their own terms, and we have no access to those backups. Deleting the App generally removes its device-held data, while a platform backup may remain until you manage or delete that backup through the relevant platform controls.
The App does not integrate third-party analytics, advertising, or attribution SDKs, and it does not display advertisements. Lessons and most games work offline. Optional connected features and external services are described below:
Advertising & marketing (external, outside the App). We promote Vizancia through paid advertising campaigns that run on third-party platforms, including Google and Meta Platforms, Inc. (Facebook and Instagram), and potentially Apple Search Ads or similar services in the future. These ads appear on those platforms, not inside the App. When you view or interact with one of our ads on a third-party platform, that platform may process information such as ad impressions, clicks, device or browser information, and its own identifiers under its privacy policy. The App contains no advertising or attribution SDK.
App stores & operating systems. The App is distributed through the Apple App Store and Google Play and runs on Apple's and Google's operating systems. Apple and Google may independently collect certain information (for example, download, purchase, and aggregate crash or diagnostic data) as platform providers. This collection is governed by Apple's Privacy Policy and Google's Privacy Policy and is outside our control. We do not receive personally identifiable information from Apple or Google through this channel.
Apple Game Center (optional). Game Center powers optional multiplayer features on supported Apple devices and is used only if you choose to enable it. Game Center is operated and managed by Apple under Apple's own privacy policy. Vizancia does not maintain its own copy of your Game Center profile or leaderboard data. Your use of Game Center is subject to Apple's terms and privacy practices.
AI Sandbox (optional limited beta). The Sandbox connects to a contracted third-party AI service provider. When you submit a prompt, its content and limited technical request data are transmitted over an encrypted connection so the provider can generate a response and safety controls can be applied. Vizancia does not use this content for advertising or marketing analytics and does not provide a persistent conversation-history feature. Provider identity, retention, training-use settings, processing locations, subprocessors, and deletion controls are reviewed before a provider is enabled and are disclosed in the participant notice where required. Because no automated control is perfect, do not enter personal or sensitive information and verify important outputs with a reliable source or qualified person.
This Website and optional Google Ads measurement. The Website is primarily static. When you first visit, advertising storage, advertising user-data use, ad personalization, and analytics storage are set to denied. The Google Ads tag is not downloaded unless you select “Accept measurement.” If you reject measurement, the tag remains unloaded.
If you accept, the Website loads the Google tag for Google Ads campaign and conversion measurement. Google may then receive or generate information such as the page URL and referrer, browser and device characteristics, approximate location derived from an IP address, ad-click identifiers, interactions with the Website, and cookies or similar identifiers used for measurement, security, and fraud prevention. We use the resulting reports to understand whether advertising leads people to Vizancia and to improve campaign performance. Our implementation keeps Google Analytics storage and ad personalization denied.
Google LLC and its affiliates process this information as a service provider and, for some purposes, under their own terms and privacy responsibilities. Learn more in Google's Business Data Responsibility information and Google's Privacy Policy.
Your choice is stored in your browser's local storage for up to 180 days so the Website can remember it. You can change or withdraw your choice at any time using the “Privacy choices” button shown on the Website. Withdrawing consent stops future Google Ads tag loading on later pages, but does not itself delete cookies or data previously stored by Google; you can clear browser storage and use Google's privacy controls for that purpose.
The on-device data described in Section 4 is used locally to provide core App functionality, such as saving progress, tracking achievements, and applying preferences. Sandbox request content is used only to provide the requested AI response and apply feature safeguards. If you consent to Website measurement, we use the resulting Google Ads reports to attribute ad-driven visits or actions, evaluate campaign effectiveness, maintain measurement security, and improve our marketing.
We do not use any information for automated decision-making or profiling that produces legal or similarly significant effects concerning you.
Where the GDPR or similar laws apply, the legal basis for optional Google Ads measurement on the Website is your consent. You may reject or withdraw that consent without affecting access to the Website or App. Core on-device functionality and a Sandbox response you request are provided to perform the service you choose to use. Where consent is required for a connected feature, it will be requested through the relevant interface.
We do not sell or rent personal information. Sandbox request content is disclosed to the AI service provider only to generate the requested response and operate applicable safety controls. If you accept Website measurement, information described in Section 5 is transmitted to Google for advertising measurement. We do not enable ad personalization through this Website consent implementation and do not provide App learning-progress data to Google, advertisers, or data brokers.
If we are legally compelled to respond to a lawful request from a public authority, we will respond as required by applicable law. We generally cannot identify an App user because the App provides us with no user record. Should Vizancia ever be involved in a merger, acquisition, or sale of assets, this Policy would continue to apply to any information covered by it, and we would provide notice of any material change as described in Section 18.
We do not retain App learning or account information on our systems. On-device data is retained on your device for as long as the App is installed and is deleted when you remove the App or clear its data through your device settings. Vizancia does not provide a persistent Sandbox conversation history; request data is processed as necessary to provide and protect the connected service under the applicable provider configuration. The Website stores your consent choice locally for up to 180 days. Google controls the retention of information processed through Google Ads under its policies and our Google Ads account settings.
The most effective privacy protection is limiting collection, and that is the approach Vizancia takes in the core App. On-device data benefits from the security protections built into your device's operating system. Sandbox requests and optional Website measurement are transmitted using encrypted connections and are subject to the safeguards of the relevant service provider. No method of electronic transmission, automated filtering, or storage is completely secure.
Vizancia is an educational app intended for learners of different ages, including children. The core learning experience does not require an account and does not include behavioural advertising or third-party analytics. Website advertising measurement is optional and should be accepted only by an adult who is legally able to provide the required consent.
The connected AI Sandbox can process text a learner chooses to submit. Early access is therefore an adult-managed beta for families and educators. It is not authorized for independent use by a child under 13. A parent, legal guardian, or educator must request access for a minor, review the feature notice, supervise use, and complete any consent process required by applicable law. A child should not enter a real name, contact details, location, school, password, health information, or other personal or sensitive information. Automated detection can reduce risk but cannot guarantee that every disclosure or unsuitable response will be prevented.
Parents and guardians may contact us to ask whether Sandbox request information associated with their child is held by Vizancia, request access or deletion where applicable, or withdraw a consent previously provided. Because the beta does not use a Vizancia child account or persistent conversation history, we may need limited information from the adult to locate a reported request without collecting additional information from the child.
A parent or guardian can reject or withdraw optional Website measurement using “Privacy choices.” Questions about a child's use of a connected feature, or a request concerning information that may have been submitted, can be sent to the contact in Section 20.
If you choose to enable daily reminder notifications, these are scheduled and delivered locally on your device using your device's local notification system. No notification content or scheduling data is sent to us or to any server. You can disable notifications at any time in your device settings.
App learning-progress data remains on your device wherever you are located. Sandbox request data and, if you accept it, Website measurement data may be processed in Canada, the United States, and other countries where the relevant service provider operates, subject to applicable contractual and legal safeguards. Platform-level data handled independently by Apple or Google is subject to those platforms' own safeguards.
Depending on where you live, you may have rights over your personal information under laws such as PIPEDA (Canada), the GDPR/UK GDPR (EU/EEA/UK), and the CCPA/CPRA (California). These may include the right to access, correct, delete, port, or restrict the processing of your personal information, the right to withdraw consent, the right to object, and the right not to be discriminated against for exercising your rights.
Vizancia generally holds no App user record that we can access, correct, delete, or port on your behalf. You remain in control of on-device App data, which you can delete by clearing the App's data or uninstalling it. You can withdraw Website measurement consent through “Privacy choices.” If you wish to exercise another right or ask a question about Website measurement, contact us using Section 20 and we will respond as required by applicable law.
Additional information for California residents. We do not sell personal information. Our limited, consent-based Google Ads measurement may be considered disclosure for advertising measurement under some privacy laws; we do not enable ad personalization through this Website consent implementation or use sensitive personal information for purposes that trigger a right to limit.
Additional information for Canadian residents. Consistent with PIPEDA and applicable provincial legislation — including Quebec's Act respecting the protection of personal information in the private sector, as amended by Law 25 — we minimize collection and make Website advertising measurement optional. You may direct any privacy inquiry or complaint to us and may contact the Office of the Privacy Commissioner of Canada or your provincial privacy regulator.
Additional information for EEA/UK residents. Optional Website measurement is based on consent, which you can withdraw at any time. You also have the right to lodge a complaint with your local data protection authority.
The App does not track users across apps or websites. On Apple devices, App Tracking Transparency is not triggered because the App does not track you. Website advertising measurement is denied by default. When the Website detects an enabled Global Privacy Control signal and you have not already saved a privacy choice, it treats the signal as a rejection of optional measurement. You may review the current state through the Website's “Privacy choices” control. We do not rely on the older “Do Not Track” signal because browsers and services do not interpret it consistently.
We do not operate a server-side App user database. In the event of an incident involving Website measurement or another service that could affect personal information, we will investigate and provide notice as required by applicable breach-notification laws.
The App or this page may occasionally reference third-party services (such as Apple or Google). We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party service you use.
We may update this Policy from time to time to reflect changes in the App, Website, resources, our practices, or legal requirements. When we make changes, we will revise the "Last updated" date above and post the updated Policy on this page. If we make a material change, we will take reasonable steps to provide additional notice (for example, an in-app notice) where required by law. An updated policy does not replace a consent choice that the law requires us to obtain; Website measurement remains denied until you affirmatively accept it. We encourage you to review this page periodically.
This Policy is governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles, except where mandatory local consumer or privacy laws grant you additional protections. Nothing in this Policy limits any non-waivable rights you have under the laws applicable to you.
If you have any questions, concerns, or requests regarding this Policy or your privacy, please contact us:
Email: info@vizancia.ca
In accordance with PIPEDA's accountability principle and Quebec's Law 25, we have designated a person responsible for the protection of personal information (Privacy Officer), who can be reached at the email address above.
We will make reasonable efforts to respond to privacy inquiries promptly and within any timeframe required by applicable law.